Legal

Terms of Service

Last Updated: July 2026

Welcome to Avant-Garde Sports. These Terms of Service govern your use of our website (avantgardesports.com) and the sourcing and export services provided by Avant-Garde Sports, located at Small Industrial Area, Shahabpura Road, Sialkot, Pakistan.

By placing an order or submitting a quote request, you (the Client) agree to be bound by these Terms.

1. Nature of Our Services

Avant-Garde Sports is a sourcing and export company. We are not a factory. We coordinate custom OEM and private label production through a vetted network of specialist manufacturers in Sialkot, Pakistan, and we inspect and pack every order ourselves before it is exported. References in these Terms to “production,” “manufacturing,” or similar terms describe work carried out by our manufacturer network under our coordination and quality oversight — not work performed directly by Avant-Garde Sports.

2. Custom Orders & Specifications

  • Specifications: The Client is responsible for providing accurate product specifications, design files, sizing requirements, and material details. Avant-Garde Sports is not responsible for errors resulting from incorrect specifications provided by the Client.
  • Sample Approval: For all custom orders, we coordinate a pre-production sample through our manufacturer network. Bulk production begins only after the Client approves the sample in writing. Any changes requested after sample approval may incur additional costs and extend lead times.

3. Payment Terms

  • Deposit: A non-refundable deposit (typically 30% of the total order value) is required before we commit the order to production and materials are purchased on the Client’s behalf.
  • Balance: The remaining balance must be paid in full prior to or upon shipment from Sialkot.
  • Methods: We accept payments via Bank Transfer (TT) or other methods agreed upon in the invoice.

4. Production & Lead Times

  • Estimates: Lead times provided are estimates based on current manufacturer capacity and material availability across our network. While we strive to meet all deadlines, delays due to material shortages, shipping disruptions, or force majeure events may occur.
  • Rush Orders: Rush production may be available for an additional fee, subject to manufacturer capacity, and must be confirmed in writing before production begins.

5. Shipping & Customs

  • Incoterms: Unless otherwise agreed in writing, terms are EXW (Ex Works) or FOB (Free on Board) Sialkot, reflecting the point at which goods leave our inspection and packing facility for export.
  • Duties & Taxes: The Client is the importer of record and is solely responsible for all import duties, VAT, taxes, and customs clearance in their destination country. Avant-Garde Sports is not liable for delays caused by customs authorities.

6. Quality Control & Tolerances

  • Production Tolerance: Due to the nature of sports goods production, a measurement tolerance of +/- 0.5 to 1 cm is considered an acceptable industry standard and does not constitute a defect.
  • Material Variations: Slight variations in color, texture, or material properties may occur between production batches or between digital samples and physical products. We work with our manufacturer network to minimize variation and adhere to approved samples.
  • Pre-Shipment Inspection: Every order is inspected and packed by Avant-Garde Sports before export. This inspection checks construction quality, stitching integrity, and specification compliance against the approved sample — it is not a substitute for the Client’s own incoming quality checks upon receipt.

7. Returns & Defect Policy

  • Custom Goods: As all products are produced to your specific requirements, we do not accept returns or provide refunds for change of mind.
  • Defect Claims: If you receive items with verified production defects, you must notify us within 7 days of receiving the shipment with photographic evidence and a written description.
  • Resolution: If a defect is confirmed as a production error that passed our pre-shipment inspection in error, Avant-Garde Sports will, at its discretion, either coordinate a remake of the defective items through our manufacturer network or provide a credit for those specific items. Avant-Garde Sports takes responsibility for defects that should have been caught during our inspection process.

8. Intellectual Property

  • Client Ownership: The Client retains full ownership of their logos, designs, and specifications. Avant-Garde Sports will not sell or distribute Client-branded products to third parties without written permission, and will require the same commitment from manufacturers in our network producing Client orders.
  • Portfolio Use: Avant-Garde Sports reserves the right to use photos of finished products in our portfolio or website to demonstrate our product range and sourcing capabilities, unless the Client requests a Non-Disclosure Agreement (NDA) in writing.

9. Limitation of Liability

Avant-Garde Sports’s liability in connection with any order is limited to the value of that specific order. We are not liable for indirect, consequential, or incidental damages arising from the use or inability to use our products.

10. Governing Law

These Terms are governed by the laws of Pakistan. Avant-Garde Sports and the Client agree that the courts of Sialkot, Pakistan shall have jurisdiction to resolve any dispute arising from these Terms or any sourcing agreement between the parties.

11. Contact Information

For questions regarding these Terms or to discuss an order, please contact us:

Avant-Garde Sports
Small Industrial Area, Shahabpura Road, Sialkot, Pakistan
Email: info@avantgardesports.com
WhatsApp: +92 333 861 0710

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